RETURNS & REFUND POLICY – VYLECTRO LIMITED

Last updated: 16 January 2026

We accept returns within 30 days of delivery.

Return Conditions

Returned items must be:

• Unused

• In original packaging

• In resalable condition

Faulty Items

• If an item is faulty, a full refund will be issued.

• If an item shows damage caused by wear and tear, deductions may apply.

Unwanted Items

Items returned with signs of wear or damage may not be eligible for a refund.

Refund Processing

Approved refunds are processed within 7–10 working days after inspection and issued to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty.

Return Requests

Please contact us via the Contact Us page.